Cohere - Conversational AI Platform for Customer Support
Cohere is a revolutionary technology that is changing the way customer service teams do their work. By utilizing its intelligent automation tools, teams can now resolve tickets more quickly and cost-effectively than ever before. With features such as AI that understands language, not just keywords, providing solutions, not just answers, AI that extracts knowledge from past conversations, and analytics to identify potential issues and content gaps, Cohere is a valuable asset to customer service teams.
The advantages of using Cohere are clear. Teams can achieve a self-serve rate of up to 60%, a go-live time of just three days, and a five-fold return on investment outcome. This means that customer service teams can rest assured that their tickets will be resolved quickly and cost-effectively, allowing them to focus on other aspects of their business. Additionally, Cohere's AI can even perform actions on customers' behalf, further reducing the time and money spent on resolving tickets.
Cohere is a revolutionary tool that is revolutionizing customer service teams in every industry. With its intelligent automation tools, teams can now quickly resolve tickets and save money, allowing them to focus on other aspects of their business. With Cohere, teams can achieve a self-serve rate of up to 60%, go-live time of three days, and a five-fold return on investment outcome, making it an invaluable asset to customer service teams.